CASE STUDIES
BSPK has successfully enabled companies to efficiently and genuinely engage with their customers.

01
TOP LUXURY FASHION HOUSE
Double digit KPI growth:



Average purchase value and UPT
Customer engagement
Store visits frequency
Monthly sales goals are now consistently exceeded with BSPK
Other benefits:



Transitioning low and mid-tier customers to top clients
Aspirational and VIP customers feeling more special and re-living positive emotions experienced in store
Enhanced opportunity to train sales advisors and increase customer and product knowledge
02
KIDS APPAREL BRAND
Double digit KPI growth:



Average purchase value and UPT
Repeat purchase rate via actionable data and informed touch points for distant selling
Recapture rates for lapsed customers once imported in BSPK database
Half of overall sales goals are now attributed to BSPK
Other benefits:

Performance or communication issues are addressed to redirect employees and improve the customer experience

Strong team spirit and morale thanks to collective review and celebration of individual successes
