THE #1 DIGITAL PLATFORM TO CONVERT SALES
Our mission is to bring back the power of human connections into the shopping experience.
TOGETHER, WE'RE ELEVATING SHOPPING EXPERIENCES FOR ALL
At BSPK, we believe shopping—whether online or in-store—should feel personal, not like a one-size-fits-all experience. Our name comes from “bespoke” because we’re all about making shopping more tailored, thoughtful, and human.
Let’s be real: today’s shoppers are bombarded with emails, texts, and endless promotions. Scrolling through pages of products and reviews often leads to more questions, and too often, the only response is a chatbot. In stores, finding the right help isn’t always easy either. Shopping today can feel overwhelming and impersonal.
We’re here to change that. BSPK helps brands bring back the human connection in both digital and in-store experiences—making it easier for customers to get the advice, support, and confidence they need to buy what they love.
Powered by cutting-edge technology and AI-driven features, we create seamless, personalized interactions that feel natural, not robotic. And because every brand is unique, we work closely with our clients to develop the features they need most, ensuring shopping always feels intuitive, engaging, and personal.
BRIDGING THE CUSTOMER
EXPERIENCE GAP
Transactional salesforce
Empowered brand ambassadors
Low traffic & cart abandonment
Increased customer confidence & conversion
Isolated online shopping & poor customer engagement
Expert guided human assisted shopping
Automated customer interactions
Personalized face to face conversations
BSPK'S MISSION
BSPK is on mission to create a better shopping experience. Founded in the San Francisco Bay Area and with a presence in the major hubs of global retail, our team innovates daily to serve our customers and delight users.
Our journey is backed by visionary investors, including leaders from Samsung, Google, and Meta, who believe in redefining the future of shopping. With creativity, technology, and a passion for human connection, we’re building something truly special.
SATISFIED CUSTOMERS
The support we receive from BSPK for our clienteling solution is true luxury. They are incredibly responsive and attentive to our needs."
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Nina Kartveli-Moore
Bonpoint US, Retail Director
We no longer talk about foot traffic. With BSPK, the customer is always connected and we are always present for them, it has transformed our business."
Glenn Guevara,
Bonpoint US, Retail Director
BSPK enabled us to personalize the client experience at Misahara. The BSPK app was easy to use and deploy, and our sales team adopted it quickly with excellent results.”
Janice Winter,
Misahara, President
BSPK allowed us to create the best luxury experience for our clients. The revenue was amazing.”
Chris Edwards
Oscar Hunt, Founder & Director
It was very successful and in the end, we created a very strong involvement from the sales team to the customer."
Marie-Sabine Leclercq
Bonpoint, CEO
BSPK was readily adopted by one of my client brands, immediately producing sales results”.
Vanessa Coraretti,
Freelance luxury business executive
BSPK offered a great way to implement superb client attention and a luxury experience for our customers at Joseph Duclos.”
Emmanuelle Saucier Voisin
Joseph Duclos, Managing Director
In my experience in luxury retail, I have never seen a clienteling app that is so easy and useful."
Douglas Renteria
Montblanc, Brand Ambassador
BSPK has proven to be perfectly aligned with our expectations, offering a solution that can be deployed immediately without additional delays. Even without full integration of customer data, it has allowed our teams to quickly familiarize themselves with the tool and work on clienteling in an agile and efficient manner."
Emilie Boirie
A.P.C. Europe, Retail Director