
Twilio + BSPK Clienteling: Elevating
Real-Time Customer Connections and Unified Commerce
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The collaboration between Twilio and BSPK Clienteling revolutionizes how retail brands engage with customers. By integrating Twilio’s powerful communication platform with BSPK’s clienteling tools, retailers can deliver personalized, real-time interactions across multiple channels, including SMS, WhatsApp, and voice. This partnership ensures that your customer communications are seamless, impactful, and timely. It's the next step for unified commerce.
Key Benefits
Seamless
Integration
Twilio’s messaging capabilities are embedded directly into BSPK’s clienteling platform, creating a unified solution for customer communication.
Personalized Outreach at Scale
Craft highly personalized messages leveraging BSPK’s enriched customer data. From greetings to tailored offers, ensure every interaction feels unique.
Real-Time Notifications
Keep customers informed with instant updates on order statuses, appointment reminders, or promotional events, all delivered through their favorite channels.

Why Choose Twilio + BSPK Clienteling?
Twilio and BSPK provide the ultimate combination for modern retail communication/clienteling and unified commerce.
Here’s why this partnership stands out:
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Omnichannel Connectivity: Engage with customers on their preferred communication channels, from SMS to WhatsApp and voice, all within BSPK.
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Tailored Messaging: Use BSPK’s deep customer insights to create meaningful, personalized outreach.
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Real-Time Communication: Provide instant updates, from order notifications to exclusive offers, ensuring customers feel informed and valued.
Twilio + BSPK
Together, we close the gap between eCommerce and in-store experiences for true omnichannel clienteling
and unified commerce.

Scalable
Solutions
Handle everything from one-on-one interactions to high-volume campaigns with Twilio’s robust infrastructure.

Two-way
Communication
Enable interactive conversations that go beyond transactional messaging, building trust and loyalty through genuine engagement.

Reliable and
Scalable
Twilio’s infrastructure ensures consistent message delivery, whether you’re reaching a single customer or thousands, supporting the needs of growing retail operations.
Unified Commerce
Unified Data
Unified Profiles
Imagine, all your data in one place for easy clienteling and a unified commerce approach.
Custom Data Mapping for Tailored Insights
Looking for flexible data management? BSPK consolidates all your customer data into one centralized platform while offering custom data mappings and fields. Optimize your data to align perfectly with your retail goals and uncover deeper insights. Seamless Unified Commerce and Clienteling.
How Twilio and BSPK Clienteling Work Together
​Unified Communication Tools
BSPK integrates Twilio’s messaging features directly into its platform, giving sales teams the tools they need for impactful customer outreach.
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Dynamic Customer Engagement
Use BSPK’s insights to design and send messages that reflect individual customer preferences and behaviors.
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Automated Messaging
Automate key touchpoints like appointment confirmations, abandoned cart reminders, and promotional campaigns using Twilio’s flexible APIs.
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Performance Monitoring
Track the success of your communications with delivery reports and engagement analytics, refining strategies to maximize impact.
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Scalable Customer Outreach
From boutique stores to global brands, Twilio and BSPK deliver scalable solutions to meet the demands of any retail operation.


Features that scale
Unified Commerce and Clienteling with Twilio and BSPK
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Data and CRM that updates in real-time
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Unique slices for graphics
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Goal setting
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Library of pre-built integrations
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Data-driven customer profiles
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AI driven smart lists
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Internal communication
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Unlimited users
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Lookbook Story builder​
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Historical and real-time data sync
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Customizable plans
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ROI-based reporting and insights
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Mobile app for iOS & Android
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Omnichannel sales tracking
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Custom audience segment builder
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Roles & permissions
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In multiple languages
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HQ Birdeye view