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Luxury Institute + BSPK Clienteling: Elevating Clienteling in the Luxury Sector

Luxury Institute and BSPK Clienteling partner for retail success and ROI growth for a unified commerce approach and clienteling.

BSPK has joined forces with the Luxury Institute to revolutionize the way luxury brands engage with their clientele. Combining advanced clienteling technology with deep insights into affluent consumer behavior, this partnership empowers brands to create extraordinary shopping experiences that foster loyalty and drive growth.

With the Luxury Institute’s unparalleled research and expertise in high-net-worth consumer preferences, and BSPK’s intuitive, data-driven clienteling platform, luxury brands are equipped to exceed client expectations, build meaningful relationships, and achieve measurable results.

Key Benefits

Luxury
Expertise

Tap into comprehensive insights on affluent consumers to refine clienteling strategies and elevate the customer journey.

Deepened Relationships

Leverage research and technology to understand and predict high-net-worth client preferences with unmatched precision.

Premium Sales Growth

Optimize every customer interaction to boost revenue and maximize the lifetime value of each client.

Luxury Institute and BSPK for clienteling and unified commerce in a secure solution. Luxury Institute and BSPK help bring you learn the best way to communicate with your customer.

Why Choose Luxury Institute + BSPK Clienteling?

This partnership blends the Luxury Institute’s world-class expertise with BSPK’s innovative technology to offer solutions tailored to the unique challenges of luxury retail. Together, we help brands transform the in-store and digital shopping experience, setting new standards for personalization, engagement, and performance.

Transform Your Luxury Client Experience

With BSPK and the Luxury Institute, brands have everything they need to deliver the ultimate in luxury retail: expertise, innovation, and technology. Partner with us to create personalized experiences that captivate clients and drive exceptional results.

At the Cash Register

Unified Commerce
Unified Data
Unified Profiles

Imagine, all your data in one place for easy clienteling and a unified commerce approach. 

Custom Data Mapping for Tailored Insights

Looking for flexible data management? BSPK consolidates all your customer data into one centralized platform while offering custom data mappings and fields. Optimize your data to align perfectly with your retail goals and uncover deeper insights. Seamless Unified Commerce and Clienteling with Luxury Institute and BSPK. 

How Luxury Institute and BSPK Clienteling Work Together

Insight-Driven Clienteling
BSPK’s platform integrates with insights from the Luxury Institute’s extensive consumer research, enabling brands to personalize interactions based on data about client preferences, behaviors, and trends.

 

Enhanced Training and Strategy
Through the Luxury Institute, brands gain access to premium training programs that educate sales teams on the art of building long-term relationships with affluent clients. BSPK supports this by providing the technology to operationalize these strategies seamlessly.

 

Custom Solutions for Luxury Brands
The partnership develops tailored solutions to address critical challenges in the luxury sector, from declining foot traffic to meeting the demands of digital-savvy luxury shoppers. BSPK’s tools allow brands to act on the insights provided by the Luxury Institute in real-time.

 

Measurable Success Metrics
BSPK’s platform provides detailed reporting and analytics, ensuring brands can track the effectiveness of their clienteling efforts while leveraging the Luxury Institute’s benchmarks to measure success.

 

Continuous Innovation
By combining the Luxury Institute’s ongoing research with BSPK’s technological advancements, this collaboration ensures luxury brands stay ahead of consumer trends and market shifts, enabling sustained growth and customer satisfaction.

Luxury Institute and BSPK collaborate on how to best use digital clienteling and understanding the luxury customer.
Luxury Institute and BSPK help you understand your customer and engage with effective clienteling.

Features that scale

Understanding your Customer and Clienteling with Luxury Institute and BSPK

  • Data and CRM that updates in real-time

  • Unique slices for graphics

  • Goal setting

  • Library of pre-built integrations

  • Data-driven customer profiles

  • AI driven smart lists

  • Internal communication

  • Unlimited users

  • Lookbook Story builder​

  • Historical and real-time data sync

  • Customizable plans

  • ROI-based reporting and insights

  • Mobile app for iOS & Android

  • Omnichannel sales tracking

  • Custom audience segment builder

  • Roles & permissions

  • In multiple languages

  • HQ Birdeye view

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