top of page

Technology Requirements of the Future Store

  • Photo du rédacteur: BSPK
    BSPK
  • 11 oct. 2022
  • 2 min de lecture

Dernière mise à jour : 22 oct. 2022

Can you imagine a store where customers can see products in their sizing with different styles and color options in stock without ever having to leave the fitting room? Or where sales associates and managers know what product is in stock and what is on the sales floor instantly? And a platform that enables sales associates to learn and engage with customers anywhere and anytime?





Retail technology is optimizing the omnichannel experience, elevating the customer experience, and enabling operational excellence. It also empowers the people on the sales floor, the sales associates, to engage with the customers whether in-store or online.


Today, understanding the needs of the customer is a common challenge for many brands. If you want to deliver a seamless customer experience, brands need to prioritize creating a customer-centric and omnichannel strategy that is focused on fulfilling customer needs wherever they are.


70% of consumers say that they’re likely to purchase exclusively from brands that understand them and their needs. Brands should think about how to serve customers in personalized, relevant ways through all store touchpoints: in-store, mobile, online, checkout, and fulfillment.


Brands that offer a clienteling experience will succeed in the future.


What is Clienteling?


Clienteling is providing a curated and personalized experience to each customer by utilizing analytical data and insights from your Customer Relationship Management (CRM) system. It is a full omnichannel retail strategy that enables brands and their sales associates to offer personalized shopping experiences.


Sales associates can track their clients' online and in-store browsing and purchases, and make personalized recommendations to each customer based on their shopping preferences and behaviors. Ultimately, the human-to-human, 1-1, interaction is what keeps customers coming back.


The best customer interactions happen when a brand can empower its sales associates on the floor with technology that allows them to be their best. Check out a free demo from BSPK today.




Comments


PLANIFIER UNE DEMO

Merci pour votre demande de démonstration ! Nous vous contacterons prochainement.

Abonnez-vous à notre newsletter

Merci de vous être abonné!

Retrouvez nous sur les réseaux sociaux

  • LinkedIn
  • Instagram
  • Twitter
  • TikTok
  • Youtube

Pourquoi BSPK

Partenaires
Produit
Pour les marques
Pour les conseillers de vente
À propos de nous
Podcasts
Blog
Actualités
Études de cas
Carrières

Fonctionnalités

CRM Retail
Clienteling
Campagnes
Curations visuelles
Messagerie unifiée
Consultation des stocks
Communication d'équipe
Rendez-vous et rappels
Listes de tâches
Insights de performance

Solutions

Segmentation alimentée par l'IA
Insights commerciaux
Engagement personnalisé
Application mobile
Bibliothèque de modèles
Meilleures pratiques
Intégrations

En savoir plus

Logiciel d'engagement client
Gestion de la relation client retail
Carte du parcours client retail
Flux de clients en magasin
Expérience retail de luxe

Localisation

Paris

San Francisco

Los Angeles

Shanghai

Retrouvez-nous

LinkedIn

Instagram

Twitter
Youtube

Contact

Confidentialité

Conditions d'utilisation

Politique de cookies

© 2025 BSPK Inc. All rights reserved.

bottom of page