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Blog BSPK


Re-inventing the Modern Retail Experience and Customer Connection: BOF Interview
Brands are learning how to re-connect with their customers in this post-pandemic world. Although e-commerce has been capturing a rising...
BSPK
11 oct. 20221 min de lecture


Technology Requirements of the Future Store
Can you imagine a store where customers can see products in their sizing with different styles and color options in stock without ever...
BSPK
11 oct. 20222 min de lecture


Customer Relationship Management vs. Customer Experience Management
Keeping the customers happy is one of the most important aspects a brand needs to do. When it comes to delivering great customer...
BSPK
11 oct. 20221 min de lecture


Are Chatbots the Answer to your Customer Service Problems?
With an increasing emphasis on customer experience, brands are prioritizing customer-centric strategies that focus on creating positive...
BSPK
11 oct. 20222 min de lecture


3 Effective Ways to Build Trust in a Customer Relationship
New emerging technologies, products, and services, and increased awareness of business ethics all affect the way customers view the...
BSPK
11 oct. 20222 min de lecture
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