Problem
As a DTC brand opened its flagship, it needed to preserve intimate, human connection across online, in-store, and personal styling as it scaled.
Solution
Human-centric clienteling that carries the brand’s warmth across channels.
How BSPK helped
BSPK began with e-commerce and personal shopping — curated clienteling, rich profiles, elevated remote interactions — then extended to the flagship so in-store teams pick up conversations started online.
Still Here is rooted in emotional connection, and BSPK helped us bring that to life in every client relationship, whether the journey begins online or in-store.
— Maurice Mosseri, Co-Founder & COO, Still Here New York
