Problem
Recalling highly specific client requests for scarce, coveted pieces. As an Instagram- and live-shopping-driven business, they needed to capture preferences in real time to recommend with speed and precision.
Solution
Capture interests live and match scarce inventory to the right client at the right moment.
How BSPK helped
BSPK enabled real-time preference capture during live events, personalised profiles so sought-after pieces reach the right client, and a richer understanding of brand affinities.
BSPK has transformed how we engage clients, ensuring each one feels uniquely recognised, whether online or in-store.
— Beverly Sonego, CEO, Monogram Paris
