Problem

A digital-first brand scaling into stores worldwide needed to keep its service standard consistent, give associates mobile tools, surface made-to-order delivery timelines, and stop losing sales when a moment went un-acted-on.

Solution

A mobile, scalable clienteling layer that preserves the brand’s digital-first agility in physical retail.

How BSPK helped

Natively integrated with Shopify and Shopify POS; within days teams tracked delivery timelines on mobile, recovered abandoned carts with timely, location-aware outreach, and offered tailored in-store consultations.