OUR CUSTOMERS 

Companies are using BSPK to develop and implement their sales engagement strategy

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Many brands adopted BSPK to elevate their customer experience strategy. Here's what some of them told us:

We now do all of our sales engagement via BSPK. We are so fortunate to have their technology deployed in our

stores.

Chief Retail Officer, major designer brand

Sales conversions almost doubled and customer retention tripled after nine months across our 80 store fleet.

Head of retail, premium footwear brand

Our sales with BSPK now account for 85% of our business performance.

Sales manager, global retailer

The most successful data integration we have ever done. We cannot believe it only took six weeks!

IT executive, high-end company

Love BSPK, easy to use, great tool, love having pictures to share with clients!

Sales advisor, luxury brand

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SUCCESS STORIES

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01

TOP LUXURY FASHION HOUSE

Double digit KPI growth:

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Average purchase value and UPT

Customer engagement

Store visits frequency 

Monthly sales goals are now consistently exceeded with BSPK

Other benefits:

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Transitioning low and mid-tier customers to top clients

Aspirational and VIP customers feeling more special and re-living positive emotions experienced in store

Enhanced opportunity to train sales advisors and increase customer and product knowledge

02

KIDS APPAREL BRAND

Double digit KPI growth:

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Average purchase value and UPT

Repeat purchase rate via actionable data and informed touch points for distant selling

Recapture rates for lapsed customers once imported in BSPK database

Half of overall sales goals are now attributed to BSPK

Other benefits:

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Performance or communication issues are addressed to redirect employees and improve the customer experience

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Strong team spirit and morale thanks to collective review and celebration of individual successes

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Companies putting emotion-based relationships at the heart of their unique selling proposition for improved customer experience and lifetime value

WHO IS BSPK FOR