Benefits

BSPK empowers your sales strategy to grow revenue and build customer loyalty
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01

SALES PERFORMANCE

  • Higher average order value via guided selling, cross-selling and up-selling
  • Greater customer satisfaction and more repeat purchases
  • Increased loyalty and customer lifetime value
  • Improved customer ambassadorship
  • Better sales conversion of your prospects across all client segments
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02

DATA PERFORMANCE

  • Strategic oversight of the customer relationship
  • Transformation of customer knowledge into advanced shopping journeys
  • Connected omni-channel experience
  • Customer feedback informing merchandizing decisions
  • Differentiated realization of your CRM strategy
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03

TEAM PERFORMANCE

  • Improved team motivation
  • Higher productivity, accomplishing more in less time
  • Development of proactive skills to engage customers and prospects
  • Better capture of sales opportunities across e-commerce, in-store or via distant selling
  • Control of customer knowledge when teams turn over
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04

CUSTOMER ENGAGEMENT PERFORMANCE

  • Increased net promoter score and word of mouth referrals
  • Higher customer satisfaction
  • Proactive customer ambassadorship
  • More repeat sales and improved loyalty