BENEFITS

BSPK empowers your sales strategy to grow revenue and build customer loyalty

Salesconversion.jpg

01

SALES PERFORMANCE

Higher average order value via guided selling, cross-selling and up-selling

Greater customer satisfaction and more repeat purchases

Increased loyalty and customer lifetime value

Improved customer ambassadorship

Better sales conversion of your prospects across all client segments

02

DATA PERFORMANCE

Strategic oversight of the customer relationship

Transformation of customer knowledge into advanced shopping journeys

Connected omni-channel experience

Customer feedback informing merchandizing decisions

Differentiated realization of your CRM strategy

dataview.jpg
Teamperformanceandproductivity.jpg

03

TEAM PERFORMANCE

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Improved team motivation

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Higher productivity, accomplishing more in less time

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Development of proactive skills to engage customers and prospects

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Better capture of sales opportunities across e-commerce, in-store or via distant selling

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Control of customer knowledge when teams turn over

04

CUSTOMER ENGAGEMENT PERFORMANCE

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Increased net promoter score and word of mouth referrals

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Higher customer satisfaction 

Screen Shot 2021-04-28 at 11.13.04 PM.pn

Proactive customer ambassadorship

Screen Shot 2021-04-28 at 11.13.04 PM.pn

More repeat sales and improved loyalty

HappyCustomer.jpg