At BSPK, we believe that extraordinary customer experiences start with the people on the sales floor. We are on a mission to empower a global network of motivated sales advisors and inspire a much more connected and frictionless shopping experience with the customer at the center. 

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A key part of a successful omnichannel retail strategy is meeting customers where they are and delivering timely and helpful recommendations that help them feel more confident in making purchases. As brands look to keep pace with the digital and retail evolution, they must begin to leverage their sales advisors to ensure a connected and engaging customer experience.

 

We provide sales advisors with an advanced digital platform and the tools they need to be empowered to sell in today’s digital world to create authentic shopping experiences. With our innovative clienteling app, we help brands foster and nurture loyal customer relationships that boost sales, improve customer engagement, and build brand loyalty.

 

We are looking to hire part-time or full-time sales advisors to help grow the success of BSPK and our brand partners. We are looking for people who sell through inspiration, gain information by building long-lasting customer relationships, and are skilled at asking the right questions. Our sales advisors listen to their customers intently and give them the confidence they need to make a decision. They are not only experts in their brand, their industry, and competition, but are also brand ambassadors and entrepreneurs. 

 

If you have a passion for technology, fashion, and are committed to building long-lasting relationships, then BSPK is a match for you.

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Responsibilities

• Provide excellent customer service with the ability to develop meaningful and loyal client relationships.

• Build and maintain client base through consistent follow-up with phone calls and thank you notes, scheduling appointments to review new product line, and inviting to store events.

• Brand Ambassador, communicating features and benefits of merchandise beyond the basics, current fashion trends, and suggestive selling techniques, to appeal to the customer’s needs, and ultimately generate sales.

• Displays an energetic and positive attitude

• Ability to work in a fast-paced environment and handle multiple tasks efficiently

• Ability to communicate effectively with customers and create strong partnerships with other sales associates and managers to meet customer’s needs, develop business driving initiatives

• Schedule flexibility and dependability

 

Qualifications

• Experience in luxury retail sales is preferred.

• Strong ability to connect with customers, build trust, and foster relationships.

• Good interpersonal skills; responds to all customer inquiries in a polite and timely manner

• Solid analytical, creative, and problem-solving abilities

• High degree of ownership for work product, a sense of urgency and strong follow-through

• Able to work well independently

• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

• Flexibility in work schedule